FAQs

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Frequently Asked Questions

These are the most asked questions from our customers. We tried our best to answer them in a detailed manner.

AppleDoc specializes in repairing a wide range of Apple devices, including iPhones, iPads, MacBooks, iMacs, Apple Watches, and other Apple products.

We offer a comprehensive range of repairs, including screen replacements, battery replacements, water damage restoration, software troubleshooting, hardware repairs, and more for various Apple devices.

While AppleDoc is not an authorized Apple service provider, our technicians are highly skilled, experienced, and undergo rigorous training. We use high-quality parts and follow industry-standard procedures to ensure the best possible repairs.

The repair time can vary depending on the type of repair needed and the device’s condition. However, most common repairs such as screen replacements or battery replacements can often be completed within a few hours, while more complex issues might take longer.

At AppleDoc, we prioritize quality and use genuine or high-quality replacement parts that meet industry standards. While we strive to use original Apple parts where available, we may also use reliable third-party parts that meet our stringent quality criteria. For more details please contact us.

Yes, we stand behind our repair services with a warranty. Our warranty coverage varies depending on the type of repair performed. Please inquire with our staff for specific warranty details related to your repair.

While appointments are not always necessary, we highly recommend scheduling one to ensure prompt service. You can schedule an appointment either by phone or through our website.

You can get a price estimate for your repair by contacting us directly, either by visiting our store, calling our customer service, or using our online quotation tool available on our website.

Yes, we offer mail-in repair services for customers who are unable to visit our physical location. Please contact us for instructions on how to proceed with mail-in repairs.

At AppleDoc, we take customer data privacy seriously. We ensure the safety and confidentiality of your data during the repair process. We recommend backing up your device before repair, and we take necessary precautions to protect your data during the service.

For further inquiries or specific concerns not covered here, feel free to reach out to our customer service team, who will be happy to assist you. Thank you for choosing AppleDoc for your Apple device repair needs!